Full-lifecycle Dynamics 365 & Power Platform services.
From first workshop to day-two support, KORENET delivers practical Microsoft solutions configured around your process, your people and your business goals.
Sales, Service & Marketing on one customer record.
We configure Dynamics 365 Sales, Customer Service and related customer-engagement capabilities so teams work from a consistent view of the customer.
Sales pipeline design|Stages, forecasting and quoting aligned to your real sales cycle.
Customer service & case management
Queues, SLAs and routing so requests are handled consistently.
Marketing automation
Segmentation and journeys connected to sales follow-up.
Data migration
Clean migration from spreadsheets, legacy CRM or another system.
Custom tables & forms
Fields and record types built around your terminology and process.
User training
Role-based enablement that supports adoption after go-live.
Finance and operations on a single operational view.
Business Central and Finance & Operations solutions that connect finance, inventory, procurement and operations.
Financial management|General ledger, AP/AR and multi-entity processes.
Inventory & supply chain
Stock visibility, purchasing and vendor management.
Approval workflows
Purchase and expense approvals routed by rules and thresholds.
Reporting & compliance
Management and statutory reporting built into the operating model.
Legacy data migration
Historical data and open transactions migrated cleanly.
CRM–ERP integration
Connect customer, order and finance processes without re-keying.
Apps that replace spreadsheets and paper forms.
Purpose-built canvas, model-driven and portal applications for processes currently living in spreadsheets, inboxes or paper forms.
Canvas apps|Mobile and desktop experiences for specific tasks and field teams.
Model-driven apps
Structured, data-first applications for internal operations.
Power Pages
External-facing experiences for customers, suppliers or partners.
Offline & mobile capability
Support field processes where connectivity is limited.
Dataverse data modelling
A secure, structured data layer underneath the application.
Legacy app modernisation
Replace ageing Access databases and unsupported internal tools.
The hand-offs that used to depend on someone remembering.
Automate approvals, notifications, data movement and system updates across Microsoft and third-party platforms.
Approval workflows|Multi-step approvals with reminders and escalation.
System-to-system sync
Keep records aligned across Dynamics 365, Microsoft 365 and other tools.
Notifications & alerts
Trigger Teams and email notifications from real business events.
Document generation
Generate quotes, reports and documents from live data.
Scheduled flows
Automate recurring reminders, cleanup and reporting jobs.
RPA
Automate selected tasks in legacy systems where APIs are unavailable.
Dashboards built on data that is actually current.
We model the data first, then build dashboards around the decisions each audience needs to make.
Data modelling|A clean, documented model underneath every report.
Executive dashboards
Single-screen views for leadership decisions.
Operational reporting
Day-to-day views for sales, service, finance and operations.
Dynamics 365 reporting
Bring CRM and service activity into meaningful metrics.
KPI design
Agree definitions so teams measure the same things consistently.
Governance
Permissions, workspace structure and sustainable reporting practices.
The system keeps improving after go-live.
Ongoing administration, user support, optimisation and enhancement from a team that understands the solution.
Platform administration|Users, security roles, configuration and environment support.
Issue resolution
Practical support for incidents and user questions.
Enhancements
Small changes and improvements without a new project every time.
Health checks
Review configuration, performance and adoption regularly.
Release support
Assess Microsoft changes and help prepare your environment.
Continuous improvement
Use feedback and usage insight to keep the platform aligned.
Not sure which service you need?
Tell us what is slowing the business down. We can help you identify the right starting point.
Talk to KORENET →